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Justo-Store.us offers free regular ground shipping for all consumer orders over $40 within the United States.
A customer signature is required for all orders over $100, express deliveries, and larger or oversized boxes. This will NOT be waived per request. After an order has been delivered to a correct shipping address, we cannot be held responsible for lost or stolen packages.
RETURN TO SENDER
Please make sure all your shipping details are correct. Orders that are returned because of an invalid address or non-delivery due to signature may incur an additional $9.99 shipping charge if they are reshipped.
If you are not delighted with your purchase, please return your order in original condition within 30 days of receipt.
For our USA customers, please contact firstname.lastname@example.org or call to request a pre-paid return label to be emailed to your account and make it super easy for you to send your item(s) back to us.
To receive a refund based on the purchase price of the item(s) and back to your original payment method, please take note:
- All merchandise must be returned within 30 days of the original purchase date
-The merchandise must be unused in any way, all tags must be attached and there should be no visible signs of wear or tear;
For USA customers your refund will be credited to your original method of payment less 12% of the value of goods you will be returning plus an additional $9.99 USD return shipping fee.
- For international customers your refund will be credited to your original method of payment less 12% of the value of goods you will be returning. Please choose your own method of shipment to have your item(s) returned with.
- We are also not responsible for lost returned packages, and we recommend you insure and track your package. You will receive your refund in the original form of payment.